Meet Our New Dashboard and Pulse Reports
We know that many of you use Stribe for its ability to give you access to data that will help you understand your team. We realised that you struggle to find the time to analyse the insights that Stribe offers. Today we’ve launched our updated dashboards and pulse reports, that will both solve this problem.
This update means you get the answers you need quickly, without having to crunch any of the numbers (you can happily leave that one to us, we won’t even mind if you take the credit!).
Dashboard: Get to know your team better
Our mission has always been to help you create a stronger team. And now your dashboard will help you achieve exactly that.
Lots of us have a good feeling about what’s going on with our team. However many of us don’t have the time to dig into the data. This means we don’t always have the tools to understand the full story.
Our new dashboards do the heavy lifting. We’ve given you better visibility on the stats that matter, helping you quickly identify your team’s strengths and weaknesses.
Employee voice is at the heart of Stribe. By encouraging your staff to use Stribe to suggest ideas, recognise colleagues, and talk about anything you’ll have the information you need to create a happier, stronger team. And research shows that talking always helps.
In our new dashboard we identify categories that are increasing and decreasing so you have a picture of emerging trends. Your dashboard will show themes by teams too, highlighting which may need extra attention. We also give you a better understanding of statistics such as the average time to close messages. All of this together gives you a richer detail. You can use it to identify areas of your organisation that need support or guide staff initiatives.
Our pulse campaigns give you a simple way to get answers to key questions you have about your colleagues. We know the information from these campaigns become the foundation for the work you do to support your colleagues. With our Dashboard update you’ll be able to access data that we’re confident makes them unbeatable.
Understand your response rate, keep an eye on how many campaigns you’ve sent and find out which teams are the best responders. And, you’ll be able to access campaign specific stats in the pulse campaign reports (these have had a makeover too!).
We’re also introducing The Employee Happiness Graph! This shows you at a glance the average score from your pulse campaigns that use the ‘How happy are you?’ question. We learned from customers that this question is key to help them understand how their employees are thinking and feeling. Putting this graph front and centre of your dashboard will give you a snapshot into how the work you’re doing for your colleagues is affecting their happiness.
We’ve always encouraged you to host your policies, wellbeing resources and other employee related documents on Stribe. Now, by doing this, you’ll be able to access insights that will help you create meaningful change.
You will be able to view ratings for each resource, so you can understand if they found what they were looking for. And, if they didn’t, they’re encouraged to say what they were looking for. So you can consider updating the future. Our keyword search feature will help you get to know what your staff need answers to, because we know this level of detail will help you better serve them in the future. We’ll even show you stats like how long each article has been read for, helping you gauge the level of interest in each article you upload.
Pulse Reports: Don’t worry about the post-survey analysis, we’ve done that bit for you
Our pulse reports did an ok job at displaying the data you needed, but we always had a feeling we could deliver so much more for you.
Enter our new pulse reports. Whilst your headline data remains the same – delivering you concise answers to your questions in real-time – we’ve added a lot more to the rest of the report.
We’ve learned over the last few months that our follow-up questions can give information overload. Whilst they always create little nuggets of insights, they create hours of work to sort, streamline and summarise into anything useful.
You now have three features at your disposal that will make your pulse campaign report ready to use, export and present, every time:
1. Word tiles
Word tiles are categories that your respondents can choose when answering the follow-up question. They help you identify themes without needing to sift through all the answers.
2. Sentiment analysis
We’ll use machine learning to give you an accurate understanding of the sentiment of your campaign’s follow-up answers. So very quickly you can get a feel for respondent’s follow-up answers.
3. Key phrase identification
We’ll pin-point common key phrases within the follow-up comments and display them for you, ready to export. You can also click into individual phrases to understand the detail (because we know that’s important too).
All of these features together will help you understand at an even deeper level what’s high priority for your team at a glance. Neatly displaying the data important to you, whilst not scrimping on any of the detail, and you won’t have to lift a finger!
We recently wrote a blog about how pulse reports can support your return to work strategy, take a look at it here.
We’re always looking to improve
We’ve worked hard with our users over the past few months to really understand exactly how you need your data to work for you. And we really appreciate the ideas and feedback you’ve given us for our Dashboards and Pulse Reports.
In particular, the main feedback from you was that you often didn’t have the time to export data, process and analyse the data. Then present it in a format suitable for sharing. We’ve spent time making sure you can adapt the graphs to show exactly what you need, and export them ready to share with your team. We also built those nifty little features such as sentiment analysis and word tiles to save you some analysis time.
Let us know what you think!
We’d love to hear what you think of the new dashboard and pulse reports. What else could we be doing to make Stribe the perfect tool for you? Let us know by emailing email@example.com.