Stribe Sessions: 6 top tips to make hybrid working work for you

As part of our monthly #StribeSessions webinar series, we recently discussed “How to make hybrid working work for you”. This time around we were joined by the fantastic Kathryn Kendall, Chief People Officer at Benefex, who gave some fantastic practical advice and top tips for those managing hybrid teams 😃

Take a read of the discussion’s top tips below…

Use repetitive messaging to connect with your employees

Even if you think your internal communications are clear, it’s surprisingly easy for messages to miss their target – especially with employees split between home and the office. The key to fixing this is repetition. 

We all process an enormous amount of information in our day-to-day, so, understandably, a message that’s delivered only once is likely to get lost within this information overload. However, if a message is brought to your employees’ attention more often, this makes it easier to process and understand the information. 

Also, having well-informed employees has its benefits. Those that feel well-informed are more engaged in their workplace, with higher levels of productivity than their co-workers.

Personalise your communications

To communicate effectively with your hybrid workforce, you need to ensure that both your office and home-workers are delivered content how, where and when they want it. Don’t know their preferences? Ask them and listen to what they have to say, adapting your strategy accordingly. If your communications are personalised for both sets of employees, this will be much more successful than a one-size-fits-all approach. 

Support different ways of working

Working patterns differ in each team and by each individual. It’s easy to understand that those working in finance will likely enjoy a different schedule to a web developer, for example.

As a result, it’s important to ask your teams how they prefer to work – to get the best output from them. Giving them the autonomy to work the way they want, and supporting them to make this a reality, can make a huge difference to your hybrid teams. 

Happiness comes from a healthy work-life balance

Listen to the things that matter to your employees and enable your people to be there for the things that they love – be it for their family, kids or another priority. Giving your employees this flexibility in their personal lives enables them to be more productive and dedicated to their professional lives. A healthy work-life balance increases employee happiness, productivity (up to 15%!), creativity, and reduces the chances of burnout. 

Embrace the rise of asynchronous communication 

As much as synchronous communication (real-time interactions) has a place for brainstorms or regular team meetings, it may be getting in the way of your organisation’s success. Calendars full of meetings often reduce your employees’ output and increase the chances of burnout. 

Embracing asynchronous communication through messaging tools and email threads (with adjusted expectations for response times) makes employees much more productive. This also makes your workplace a more inclusive environment for both introverts and extroverts, allowing them to contribute equally – and with the time to craft quality responses.

Hybrid workforces also often have employees with different work schedules, making asynchronous communication a better fit – as real-time interactions aren’t as easy to organise. 

Make a return to the office comfortable for everyone

Kathryn’s tells us that they (Benefex) have implemented a tiered sticker approach to make it easy for colleagues to see each other’s risk profile during this stage of the pandemic. A green sticker signifies that an employee is happy for all social interactions, amber signifying that they are happy with all interactions except in close proximity (hugs, handshakes etc), and a red sticker meaning that they want to social distance from their peers. 

This is a great idea that makes the transition back to the office much more comfortable for everyone. 

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