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The importance of anonymous employee feedback in the workplace

Last updated November 2024

At Stribe, we’re massive believers that anonymous employee feedback is the key to building a happier and healthier workplace.

Why?

Because without the safety of anonymity, most of your employees won’t open up about the issues that matter most – the things that are truly difficult to speak up about.

As workplace leaders, it is your responsibility to give your employees a number of different feedback channels – including anonymous feedback tools – so that everyone’s voice is heard, and you can make positive workplace changes that represent the majority.

 

  • Why is anonymous employee feedback so important?
  • Are employee surveys actually anonymous?
  • Benefits of anonymous employee feedback
  • How to overcome team concerns about anonymity
  • Types of anonymous employee feedback tools
  • How to respond to anonymous employee feedback

Download ⬇️ Stribe vs. Competitors Comparison Table 

Save a copy to see how Stribe compares to Google Forms, Microsoft Forms and SurveyMonkey.

 

Why is anonymous employee feedback so important?

 

Anonymous employee feedback refers to the process of collecting thoughts, feelings and suggestions from employees without disclosing their identities to their employer or other colleagues.

It’s simple – anonymous employee feedback tools are so important in the workplace because they create a safe space for employees to share their honest and candid feedback, without judgement or fear of repercussions. 

Think of your own experiences throughout your career – how many times would you have spoken up about challenges if you were given the opportunity to do that safely, and without your identity being revealed?

More often than not, the things that go undiscussed are the areas we should be talking about most because they have the largest impact on us – things like mental health, burnout, gossip or bullying, toxic management or financial worries, for example.

Anonymity allows for a space to speak about the tougher conversations.

 

Are employee surveys actually anonymous?

 

Yes, Stribe’s employee surveys are anonymous.

Unfortunately not all staff surveys are truly anonymous – but at Stribe they absolutely are.

When you use Stribe’s employee engagement software you can be certain that your employee’s data and identities are protected to the utmost standards.

Our stance on employee anonymity is available online for employers and employees to read for full transparency.

quotation mark Stribe's anonymous messenger feature gets used the most here. It’s so great because someone can message in when they want to speak up, without needing to wait for a survey. It’s really captured all those smaller pieces of feedback that can be forgotten about between surveys. quotation mark

Office Manager, Zentra Group

Play interactive demo

 

Benefits of anonymous employee feedback

 

According to a Forbes report, 74% of employees would be more inclined to give feedback about their company, workload and culture if the feedback channel was made truly anonymous.

 

  • Anonymity allows for candid insights
    Anonymity encourages employees to share candid, honest insights that provide a clearer picture of your organisation’s strengths and areas for improvement. 

 

  • Anonymity builds trust and safety
    Anonymity plays a big role in creating safety because employees know they won’t face negative consequences for expressing their honest opinions – it gives them a chance to give meaningful feedback and constructive criticism.

 

  • Anonymity advocates for inclusivity
    Employees from all levels and backgrounds are more likely to participate when you give them a platform without their identities attached, ensuring a diverse range of perspectives are heard. 

 

  • Anonymity shows you care
    By allowing employees to share their thoughts anonymously it shows you genuinely care about their emotional well-being. It sends a powerful message that the organisation is not only interested in the productivity of its workforce but also in their happiness.

How to overcome team concerns about anonymity

 

There’s a hard truth HR managers need to face – and that’s that employees (more often than not) don’t believe staff surveys are really anonymous.

It’s a massive barrier to gathering valuable feedback, and an even bigger barrier to building trust within your team.

These are our recommendations to help show to your team that your Stribe employee surveys are genuinely anonymous to alleviate any concerns.

  • Clearly communicate the commitment you are making to anonymity.
  • Help employees understand how their data is collected and analysed.
  • Show employees the access admins have within the survey system.
  • Encourage employees to speak to the survey support team.

Disclaimer: These recommendations are our own, and only apply to users of Stribe. Unfortunately, there are other employee engagement platforms that don’t make the same commitment to anonymity as we do.

 

Types of anonymous employee feedback tools

 

There are plenty of tools available to help you collect anonymous employee feedback.

Our only advice is to ask to see an anonymity statement or commitment before choosing an anonymous feedback platform. You should also ask how your employees’ data is processed.

Unfortunately not all operators are as transparent as they should be about how they collect and gather data, which only adds to the distrust around employee surveys.

  • Suggestion boxes
  • Anonymous employee surveys
  • Anonymous messengers
  • Anonymous polling tools
  • Employee feedback apps

 

Stribe’s Anonymity Commitment

quotation mark Just because you don't ask, doesn't mean people aren't voicing how they feel, but they'll likely be voicing it in different ways and sometimes even voting with their feet... quotation mark

Gemma Ellison, Founder of Heart Leadership.

How to respond to anonymous employee feedback

 

Responding to anonymous feedback with Stribe is simple and keeps everyone safe – it’s just like using an everyday email inbox, but employees are kept anonymous.

  1. Open Messages in your admin account.
  2. By clicking the Drop-down arrow on the left-side panel you can view all inboxes – including your assigned messages, closed messages, unassigned messages, and your organisation’s inbox.
  3. You have the option to Assign to yourself or other Admins.
  4. Once assigned, simply type your response in the Reply response box provided and click Send reply.
  5. Once you are satisfied the matter is resolved click the Close button and the message thread will move to the closed inbox.
  6. Admins also have the option of adding Notes. Notes will never be seen by the user who raised the message, it is for admins to add any private reflections or actions to take.

 

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About the author

jade madeley
Jade Madeley

Starting out her early career as a journalist, Jade Madeley is an accomplished content writer with 8+ years’ experience across business, personal finance, SaaS, human resources and employee engagement. Working with Stribe, she crafts insightful content that brings complex HR topics to life and drives meaningful action.

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