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28 brilliant employee retention survey questions

Last updated November 2024

Employee retention surveys play a key role in understanding the overall health of a workplace and identifying how to keep your most valuable talent.

However, crafting the right retention survey questions isn’t so easy if you haven’t done one of these exercises before, or aren’t familiar with how to build surveys.

In this article you’ll find great examples of retention survey questions, so you can be confident you’re asking all the right questions to create the best retention strategy for your organisation.

Let’s jump in.

 

  • What is an employee retention survey?
  • Why asking the right retention survey questions is so important
  • 28 brilliant employee retention survey questions
  • How to use feedback from surveys to improve employee retention and satisfaction

Download PDF copy of the employee retention questionnaire ⬇️

What is an employee retention survey?

 

An employee retention survey is a questionnaire designed to measure and understand the factors influencing employee satisfaction and loyalty within your organisation.

Ultimately, they help you evaluate how likely your employees are going to stay (or leave).

Staff retention survey questions aim to collect the most authentic feedback from employees, allowing you to make informed decisions and implement targeted strategies to enhance the overall employee experience and reduce turnover rates.

 

Why asking the right retention survey questions is so important

 

Choosing the right questions for your employee retentions survey is not just about ticking boxes – every question you ask should evoke honesty, genuine answers that will lead you to taking positive action for your employees.

The questions you ask are key to understanding what makes your employees happy, and what will really make them want to come to work every morning.

The right questions dig deep into job satisfaction, work-life balance, career dreams, and workplace trust.

Once you have clear evidence about how your employees feel, you then have the ingredients to improve retention.

quotation mark I remember my colleague saying that there was no other way we would’ve been able to capture that information without using Stribe - the platform really does it all for you. quotation mark

Bolton Council, Communications and Engagement Manager

28 examples of employee retention survey questions

 

Designing an employee retention survey that will drive results takes time.

A good place to start is to understand the key drivers of employee retention in your workplace, and then delve into those areas of influence.

Common drivers of employee retention include wellbeing, communication, autonomy and trust, pay and benefits, work-life balance, and career development.

With this in mind, here are some examples of retention survey questions to ask your employees.

 

General employee retention survey questions

 

  • How valued do you feel at work?
    Answer type: 1 – 10
    Follow-up question: Can you share why you feel this way?

 

  • How likely are you to stay at the company for the next 12 months?
    Answer type: 1 – 10
    Follow-up question: What contributed to your score?

 

  • How likely are you to recommend this company to a friend or colleague as a place to work?
    Answer type: 1 – 10
    Follow-up question: What contributed to your score?

 

  • How confident are you that your career aspirations will be supported here in the long term?
    Answer type: 1 – 10
    Follow-up question: What changes or improvements could make you score higher?

 

 

Retention questions about wellbeing

 

  • How well do you think the company cares about your overall wellbeing (mental, physical, and emotional)?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How comfortable do you feel talking about your wellbeing at work?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How supported do you feel in managing your mental health while at work?
    Answer type: 1 – 10
    Follow-up question: What types of support or resources would help you feel more supported managing mental health?

 

  • How would you rate the wellbeing benefits offered?
    Answer type: 1 – 10
    Follow-up question: What changes or additions to wellbeing benefits would you like to see?

 

Retention questions about communication

 

  • How clear and transparent do you find communication from company leadership?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • Do you feel that company leaders share important updates or changes with employees in a timely manner?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How comfortable do you feel approaching company leaders with concerns or feedback?
    Answer type: 1 – 10
    Follow-up question: What experiences shaped your score?

 

  • How well do you think company leaders listen to and act on employee feedback?
    Answer type: 1 – 10
    Follow-up question: What changes or improvements could make you score higher?

 

Retention questions about trust and autonomy

 

  • Do you feel trusted to get your job done well at work?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • Do you feel you are given enough autonomy to succeed in your role?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How empowered do you feel to make decisions within your role?
    Answer type: 1 – 10
    Follow-up question: How does this affect your commitment to staying with the company long-term?

 

  • How well does your manager’s approach to granting autonomy align with your expectations?
    Answer type: 1 – 10
    Follow-up question: How does this affect your commitment to staying with the company long-term?

 

 

Retention questions about pay and benefits

 

  • How happy are you with your total compensation package?
    Answer type: 1 – 10
    Follow-up question: How does this affect your commitment to staying with the company long-term?

 

  • How competitive do you perceive your salary compared to industry standards?
    Answer type: 1 – 10
    Follow-up question: How does this affect your commitment to staying with the company long-term?

 

  • How transparent do you find the process regarding salary reviews?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How satisfied are you with the benefits package offered at the company?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

 

Retention questions about work-life balance

 

  • How would you rate your current work-life balance?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How well does the company support you in maintaining a healthy work-life balance?
    Answer type: 1 – 10
    Follow-up question: What experiences shaped your score?

 

  • How flexible do you find your work schedule?
    Answer type: 1 – 10
    Follow-up question: What experiences shaped your score?

 

  • On a regular workweek, how often do you find yourself needing to work beyond standard hours?
    Answer type: Multiple choice
    Follow-up question: How does this affect your overall satisfaction at work?

 

 

Retention questions about career development

 

  • How motivated are you to stay with the company based on the potential for future career development?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How supported do you feel by your manager when it comes to career progression?
    Answer type: 1 – 10
    Follow-up question: What experiences shaped your score?

 

  • How well do you think your career goals align with the opportunities available at the company?
    Answer type: 1 – 10
    Follow-up question: Can you share why you scored this way?

 

  • How confident are you that the company provides the resources and support necessary for you to develop professionally?
    Answer type: 1 – 10
    Follow-up question: How does this affect your overall satisfaction at work?

How to use feedback from surveys to improve employee retention

 

Once armed with the insights from your employee retention survey, the next step is most important – translating feedback into positive action.

This is where Stribe takes the spotlight as a sophisticated employee engagement solution to harness the potential of your data.

Our suite of tools not only facilitate the collection of authentic feedback from your teams, but also provide in-depth analysis to help you identify key trends and areas needing your attention.

If you’d like to know more, take a tour of the platform!

 

Play interactive demo

About the author

jade madeley
Jade Madeley

Starting out her early career as a journalist, Jade Madeley is an accomplished content writer with 8+ years’ experience across business, personal finance, SaaS, human resources and employee engagement. Working with Stribe, she crafts insightful content that brings complex HR topics to life and drives meaningful action.

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