19 most useful onboarding survey questions to ask new starters
Example questions to use in your next employee onboarding survey for new hires, to ensure they have a smooth and positive start at work.
Read MoreDid you know that 1 in 3 employees leave their organisation before the first year is up? (Effectory).
Creating a good onboarding experience is a necessity when looking to improve employee retention.
By asking for feedback in an employee’s early days, you can show them you care about their experience and value their feedback, influencing their overall engagement.
Onboarding surveys give you the ability to capture that feedback in a structured way that allows employees to share their thoughts and feelings anonymously.
Losing a new employee potentially points to a poor onboarding process. Onboarding surveys are a powerful tool for recruitment and HR teams. They are a great way to hear your new employees’ feedback and understand what matters to them. Employee surveys are trusted, can be automated, and provide instant reports which means you can get really rich insights without too much time invested.
Whilst most think of onboarding surveys as surveys specifically for new hires, they can measure the experience of employees at any point during the recruitment and onboarding process. Some popular types of onboarding surveys include:
It may seem like a lot of work, but a tool like Stribe can help you automate onboarding surveys based on the employee lifecycle!
A recent study study found that when new employees have a good onboarding experience, they are more likely to be engaged and therefore 18 times more committed to their organisation (Georgiev, 2023).
The drivers of employee engagement and retention in new employees include:
As you grow – or priorities shift in your team – you may find that the hiring process becomes inefficient, or creates minor issues that go unresolved. This can lead to low employee engagement and retention. Having a clear and purposeful onboarding process will reduce turnover by making employees feel valued, helping them integrate with their team, and aligning them with your organisation’s mission and vision.
A recent survey found that only 52% of new hires felt satisfied with the onboarding experience at their job (Paychex, 2023). When onboarding sets employees up for success they’re less likely to jump ship. That same study found that only 7% of employees who felt well-trained after onboarding planned to leave their jobs soon, while 70% said they planned to stay.
Only 52% of new hires felt satisfied with the onboarding experience at their job.
Paychex, 2023
To improve employee retention, it’s important to understand the drivers influencing turnover amongst new employees.
The best approach involves using surveys to gather insights directly from employees.
Research shows that even the most basic efforts to gather feedback from employees can help reduce turnover.
There are many survey providers you can use to create your onboarding surveys such as SurveyMonkey or Google Forms. However, for a specialised problem, you should use a specialised solution.
Employee survey tools (like Stribe!) make it easier than ever to create onboarding surveys that are truly trusted by employees.
Example questions to use in your next employee onboarding survey for new hires, to ensure they have a smooth and positive start at work.
Read MoreReally good exit interview questions encourage open and honest conversations, even when the answers are confronting or hard to hear.
Read MoreStep-by-step guide to help you understand how to create an employee retention program led by surveys. Including example questions to ask.
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